OUR RETURN POLICY
Returns & Refunds
We understand the worries of online shopping so if you are not fully satisfied with your purchase we offer a 14 day money back guarantee.
To be eligible for a return, products must be unused and in their original packaging.
Postage is not refundable and you will be responsible for paying the return postage.
Once the product has reached us we will inspect the product and if the return is approved we will initiate the refund via your original method of payment.Refunds can take up to 14 days to reach your account from when we receive your item.
Please note that custom made products are fully refundable only if they are faulty.
If you have simply changed your mind you can still return your item, however a 20% restocking charge will be deducted from your refund.
Please ensure that you keep your proof of postage as the item is your responsibility until it reaches us.
Before you post your return item please email us at firstname.lastname@example.org